Frequently Asked Questions
Everything you need to know about OMHU EU home essentials.
Where does OMHU EU ship to?
We currently ship to all countries within the European Union. Standard delivery typically takes 3-5 business days depending on your location.
What materials are used in your home products?
At OMHU, we prioritize sustainability and quality. Most of our textiles are made from GOTS-certified organic cotton, and our hardware is sourced from responsibly managed forests and recycled metals.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
How should I care for my OMHU linens?
To ensure longevity, we recommend washing our linens at 40°C with mild detergent. Avoid bleach and tumble dry on low heat to maintain the integrity of the organic fibers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
Are your products covered by a warranty?
Yes, all OMHU EU products come with a 2-year manufacturer's warranty covering any defects in materials or craftsmanship under normal household use.